Your satisfaction and comfort is our priority. If you’re not happy with the Foldable Gaming Chair, we offer a 30-day Money Back Guarantee. We offer returns and exchanges on purchases that are returned within 30 days of receiving the items. 

Any customer-inflicted damage will disqualify the ability to exchange or return.

(Odours, stains, and misuse will not be accepted) 

Items you wish to return for a refund must be mailed back and shipping costs are to be paid by the customer.  A refund for the product value will be processed back to your original payment once the package has been received.

For instructions on returns, kindly send us an e-mail at francois@foldablegamingchair.com. Please include the following information:

Full Name

Email address

Details or reason why you would like to return

We will respond to you within 1-2 business days after receiving your e-mail.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and are processing your refund. The refund will automatically be applied to your credit card or original method of payment within 5 business days.

If you’ve been notified that you’re receiving a refund, but it has been more than 5 business days since the notice has been issued, please contact your bank. There is often a processing time before the refund is posted to your account.

If you have additional questions, please contact us at francois@foldablegamingchair.com. 

Exchanges (if applicable)

For instructions on exchanges, Please email us at francois@foldablegamingchair.com and include the following information:

Full Name

Email address

Details or reason why you would like to exchange

We will respond to your request within 24 hours after receiving your e-mail. 

Please note, you will be responsible for shipping back the items for exchange as well as for the shipping cost. We recommend using a trackable service as lost return items cannot be reimbursed.