You'll receive an email with all the details as soon as your goods leave our warehouse. We’ll keep you updated if that changes. If you have any questions or concerns about your item please reach out to us at firstname.lastname@example.org.
In addition to Canada, we are only shipping to main land US at this time.
Import duties and taxes are not included in the product price or shipping and handling cost. It may be collected upon delivery from the carriers for certain packages. You may check with your country’s customs office to determine these additional costs.
Your satisfaction and comfort is our priority. If you’re not happy with the Foldable Gaming Chair, we offer a 30-day Money Back Guarantee. We offer returns and exchanges on purchases that are returned within 30 days of receiving the items.
Any customer-inflicted damage will disqualify the ability to exchange or return.
(Odours, stains, and misuse will not be accepted)
Items you wish to return for a refund must be mailed back and shipping costs are to be paid by the customer. A refund for the product value will be processed back to your original payment once the package has been received.
For instructions on returns, kindly send us an e-mail at email@example.com. Please include the following information:
Details or reason why you would like to return
We will respond to you within 1-2 business days after receiving your e-mail.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and are processing your refund. The refund will automatically be applied to your credit card or original method of payment within 5 business days.
If you’ve been notified that you’re receiving a refund, but it has been more than 5 business days since the notice has been issued, please contact your bank. There is often a processing time before the refund is posted to your account.
If you have additional questions, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
For instructions on exchanges, Please email us at email@example.com and include the following information:
Details or reason why you would like to exchange
We will respond to your request within 24 hours after receiving your e-mail.
Please note, you will be responsible for shipping back the items for exchange as well as for the shipping cost. We recommend using a trackable service as lost return items cannot be reimbursed.